Intelligence is not Artificial

Why the Singularity is not Coming any Time Soon And Other Meditations on the Post-Human Condition and the Future of Intelligence

by piero scaruffi

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(These are excerpts from my book "Intelligence is not Artificial")

Jobs in the Age of the Robot - Part 6: Hyper-employment

The media are full of stories about how machines will automate most of today's jobs. Many conclude that machines will cause massive unemployment. I suspect that the truth is closer to the exact opposite conclusion: that technology will lead to hyper-employment (no unemployment and more than one job per person), and hyper-employment will cause a global catastrophe similar to and possibly including hyperinflation, with consequences that we can't imagine.

Many of the jobs that existed in 1900 had been automated by 1960. Today most of us have jobs that didn't exist in 1900. Therefore the fact that tasks will be automated by machines is nothing new. It would be a scary sign of technological decline if it didn't happen. Despite all the jobs that were automated between 1900 and my birth, i wasn't born into a world of massive unemployment. On the contrary, i was born in a world that offers much better, and better paid, jobs than the jobs that had been available to my grandfather.

So the real question is whether in the near future the percentage of jobs that will be automated is roughly the same, less or more the percentage of jobs that were automated in the past; and whether the new jobs created by this future automation will match the new jobs created by automation in the past. For example, the world will need a lot more engineers to build, program and maintain millions of software and hardware robots. A 2016 study by Robert Atkinson and John Wu "False Alarmism: Technological Disruption and the U.S Labor Market, 1850-2015" doesn't show any major deviation from the past... so far.

I certainly wish that jobs like plumber, electrician, etc were automated. Alas, i suspect that the world will need a lot more of them, not fewer, in the next 25 years.

Personally, i think that, as it is often the case, the media tend to look in the wrong direction. Machines that replace human jobs are nothing new. Machines to which you can outsource part of a job are, instead, something really new. These machines allow you to outsource not just one job but many, as many as you can, and desire to, manage. I suspect that in the near future many people will have two or three or 25 or 2,000 jobs, thanks to tools that will allow us to massively multitask. In that case, unemployment will de facto become negative: more than one job per person, even for the very old and the very young. A 90-year-old man will be able to carry out the activities of a 20-year-old and in fact the activities of many young men. Energy and health will not be obstacles anymore. A 5-year-old will be able to generate money by using bots to make and market something.

My prediction is therefore exactly the opposite of the most popular "doom and gloom" predictions: the global threat to social stability of the 21st century will be hyper-employment.

We may already be living in that age. What has truly accelerated is not the intelligence of machines but our ability to produce and consume. I met a Lyft driver who was a stock trader when not driving around, an online tutor at night, a realtor during the weekend and a full-time landlord: technology allows him to work four jobs that would normally be done by four different people.

Most of us work way more than 8 hours/day. We see studies about employment all the time, but those count only traditional work, the kind of work that will disappear. I'd like to see a study about the number of hours worked per capita. I suspect that number is going up. Automation is creating so much work that each person can work a lot more than in the past, potentially 16 hours a day, potentially 24 hours a day: you'll have a swarm of bots working for you even when you sleep. We forgot that, in medieval times, people worked only when they wanted, and some worked only six months a year. In the last century it was common in Italy to have a lengthy breakfast, a 3-hour lunch break and play bocce or cards in the evening before dinner. Juliet Schor in "The Overworked American" (1992), using a variety of historical studies, estimated that in the 13th century an adult male peasant in Britain worked 1620 hours compared with 1980 hours worked between 1400 and 1600 by an adult male farmer or miner and compared with 1949 hours worked in 1987 by the average worker in the USA. The Bureau of Labor Statistics report of 2000 showed that more than 25 million Americans (20.5% of the total workforce) worked at least 49 hours a week. OECD maintains statistics about the average annual hours actually worked per worker that show a 2% decline between 2000 and 2015 in the USA (from 1836 hours to 1790), but these statistics made in the age of the "net economy" can be misleading. They don't count all the independent additional income made by many of us on the Internet, and certainly don't count all the work made for free by the majority of Internet users when they supply content to social media. Ian Bogost in the Atlantic magazine argued that we're already hyperemployed, except that we mostly work for free, providing Internet companies the content that they monetize (for themselves). Until now we were working multiple jobs without even knowing that we were doing so, but we will soon become more and more aware that our leisure activities are sold as commercial goods by some corporations.

In 1930 the economist John Maynard Keynes wrote the essay "Economic Possibilities for our Grandchildren" in which he argued that future generations would soon be able to replace work with leisure thanks to widespread wealth and surplus (quote): "I predict that both of the two opposed errors of pessimism which now make so much noise in the world will be proved wrong in our own time-the pessimism of the revolutionaries who think that things are so bad that nothing can save us but violent change, and the pessimism of the reactionaries who consider the balance of our economic and social life so precarious that we must risk no experiments." He was wrong on human psychology though: people's preferred form of entertainment is not poetry, nor painting, nor music, but making money. We, turned into hyper-employed workers by swarms of bots, will use our "leisure time" to make more and more money, selling our products to people who are making more and more money selling their things to people who are making more and more money selling their...

Economic booms tend to follow an increase in the workforce. The Golden Century followed the introduction of the reading glasses that enabled people to keep working even when eyesight declined. The post-war economic boom of the USA followed the mass entry of married women into the workforce. And viceversa: the rapidly shrinking working-age population of Japan and Italy has caused their economies to stall. The new technologies (call them "intelligent" or just call them "automation") will enable older people to stay fully active. Today an elderly person who wants to work is unlikely to find a firm willing to hire her, but the new technologies will allow elderly people to carry out valuable (and lucrative) services. Technologies such as social media and search engines, invented by young people for young people, are more likely to benefit the elderly. Who benefits most from conversational user interfaces? For young people it is just a novelty, but for people with arthritis it opens new horizons. Who benefits more from the tools that allow you to run your business from home? Those who cannot drive anymore. Who can benefit most from wearables? Those who should check their health all the time. The smart home, the smart city and the on-demand economy will largely erase the advantages that younger people have over older people, starting with continuing education. The technological revolution of the Silicon Valleys of the world has so far been driven by young people like Steve Jobs and Mark Zuckerberg who could see what young people wanted. It is just a matter of time before we get an 80-year-old equivalent of Steve Jobs.

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